PRIVACY POLICY
YOUR PRIVACY
Here at the African Exchange Hub, we respect your privacy and take care to protect all personal information you provide us with, including your name, address, telephone number and email address.
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We will only pass on your details to third parties in the process of fulfilling your orders, for example, to our mailing partner at Australia Post. In this case, we will only provide them the bare minimum details to fulfill your order safely, no unnecessary personal data will be shared.
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Some details of your visit to our website will be collected by Google. These are non-specific and do not allow us to personally identify you, and are restricted to behaviour, for example how long you spend on each page. Along with this information, Google may also collect cookies to help provide us with analytics, but again, this information will not allow us the data to identify you personally, only collectively as a statistic in our Google Analytics report.
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We promise to never sell your personal data to third parties.
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We may continue to contact you by email with news of special offers, and new products available. If at any time you would like to stop receiving emails from us, please send us an email to the details below, marking the subject heading: ‘UNSUBSCRIBE’.
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butho@africanexchangehub.com.au
Or send us a mail to:
African Exchange Hub
2/4 Alan Street
Cammeray, NSW
Sydney, 2062
YOUR SECURITY
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Our website is hosted by Wix.com Inc. They provide us with the online e-commerce platform, which allows us to sell our products to you. Your information shared with our website at www.africanexchangehub.com.au is protected by full SSL certification. For more detail on how Wix protects your information, you are invited to read their policy, here.
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Our payment partner for all transactions is Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
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By using this payment partner, we do not collect or store any of your payment details personally. All card numbers are stored in Stripe’s servers and encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
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For more insight on how our payment partner Stripe protects your personal details, we invite you to read their policy, here.
